![]() ![]() ![]() I will be going through and updating all the drivers (except maybe the BIOS for now - BIOS updates ALWAYS make me nervous for some reason) and then trying again. I have tried to do some research, but am struggling with a definitive answer - it initially looks like they simply may not be compatible due to differences in the type/power of the USB-C ports on the different models. Step 3: Choose which driver updates to install. Step 2: Run the detect drivers scan to see available updates. Dell USB-C WD15 K17 K17A Triple 4K Monitor Dock with 130W Adapter Included JDV23 Input: 19.5V - 6.7A Dimensions: 6.1' x 4.3' x. The connector does light up when connecting to the EliteBook. Having an issue with your display, audio, or touchpad Whether you're working on an Alienware, Inspiron, Latitude, or other Dell product, driver updates keep your device running at top performance. Without going too deep, I also have an HP EliteBook (model HSN-1113C-4) and the dock works perfectly - power, display, keyboard, mouse, etc. The connector has a light on it, but does not turn on when connected to the laptop When I connect it to my HP Pavilion 15-cs0064st, it picks up the Ethernet connection, but does not use the power or HDMI display from the dock. I was trying active DP to HDMI adapters which wouldnt work. I had a hell of a time with the monitors, as they use HDMI. All attached devices and monitors (currently dual 1920x1080) work. I recently received a Dell WD19 USB-C docking station through my workplace and am trying to simplify swapping my HP with my work computer. I finally got them both working with the WD19TB to the point where she can just move the TB cable between them. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]() Notebook Hardware and Upgrade Questions. ![]()
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